Refund policy

Physical Subscription Letters

Due to the personal nature of each Indigo Sol letter, we are unable to offer refunds or returns on letters that have already been dispatched. Each letter is individually written and prepared for you and cannot be resold or reused.

If your letter arrives damaged or is lost in transit please contact us at indigosol.info@gmail.com and we will do our best to resolve the situation promptly and with care.

Digital Products

All digital products including archetype season guides are delivered as downloadable PDF files. Due to the nature of digital goods all sales are final and non-refundable once the download has been accessed.

If you experience a technical issue accessing your download please contact us at indigosol.info@gmail.com and we will resolve it as quickly as possible.

Subscription Cancellations

You may cancel your subscription at any time by emailing us at indigosol.info@gmail.com before the 10th of the month. Cancellations received after the 10th will take effect the following month and your final letter will still be dispatched and charged for that month.

We do not offer refunds on subscription payments that have already been processed.

Contact

If you have any questions about our refund and return policy please contact us at indigosol.info@gmail.com. We will always respond promptly and with care.